Covid-19 Update

STATUS 18th May

Letter from our CEO, Andrew Cope

Open for Business

All our branches are offering deliveries and a prebooked call & collect service. We are also rapidly expanding the number of branches where we have reopened our trade counters.

Our staff have been working incredibly hard over the last few weeks and continue to do so, to provide you with a safe service. Thank you to everyone who continues to support us. We are increasing our level of service every day, making sure that at all times the health of both our staff and you, our customers is paramount.

Is my branch open?

Delivery and collection services vary from branch to branch, please see the table below:

PLEASE SEE DETAILS ON HOW TO CALL & COLLECT HERE. Branch specific restrictions may apply

BranchDelivery Call & Collect Collections Paving Display Area
Godstone High Street Yes No Yes
No appointment required
Mon – Friday 07:30 –17:00
Godstone Taylors Hill Yes Yes Limited
Please call ahead
Gatwick Yes Yes Yes
No appointment required
Mon – Friday 07:00 – 16:30
Sevenoaks Yes Yes Yes – Limited
Please call ahead where possible

Please see our opening hours page for relevant opening times.

We would ask you to respect social distancing advice and allow our delivery drivers to work in accordance with current public health requirements.

Accounts & Invoicing

Please note if you have any questions about your Fairalls account or invoices during this difficult period, you can contact our accounts team via the following emails and we will do our best to help:

Our staff our working as safely and as efficiently as possible during this crisis. Contact us for more information

Thank you for your patience at this difficult time.